DIFFICULT CONVERSATIONS BOOSTER
Facilitating Successful Interactions + Effective Conflict Resolutions

We all know the saying, "it's easy when it's easy." Well, we also know how challenging it can be when it's challenging. Learning how to facilitate positive, successful, and drama-free conversations is an important function and a hurdle every company has to grapple with. Luckily, there are tools that improvisers use that are beneficial in this area that can be taught and practiced.

Participants will:

  • apply fundamental communication "best practices" to keeping a conversation on track while at the same time including all dimensions of the situation
  • learn to walk the subtle line between listening and leading, knowing when to shift into the appropriate role 
  • experience the power of "YES, AND..." as the foundation of conversation and its effects on "us versus them" perceptions
  • discover the benefits of truly diving into the unknown as a facilitator, not being attached to an outcome or agenda, and learning to listen from that vantage point
  • practice facilitating mock scenarios in order to apply their new tools and see in real time their effects

 

FOR MORE INFORMATION OR TO REQUEST A PROPOSAL, CONTACT US HERE